An AI receptionist for the trades, and more
Up a ladder, under a sink or driving between jobs, your assistant answers, takes the job details and books a callback with you. It rings new enquiries within seconds too.
The calls you can’t take.
Five situations every trade knows, and what the assistant does with each. None of them needs you to stop work.
Up a ladder when the phone rings
You’re mid-job, driving or up a ladder. The assistant answers, takes the caller’s name, the job and the postcode, and a summary is waiting for you when you finish the job. You ring back knowing what the job is and where, instead of starting with “Sorry, who’s this?”
A quote request from your website
Someone fills in your website form or sends a directory enquiry. The assistant rings them within seconds, while they’re still deciding who to call, asks about the job and books a callback with you. The longer a quote request waits, the more likely they’ve rung someone else first.
“When are you coming?”
An existing customer rings to check on their appointment. They get an answer from the details you’ve given the assistant, or a message logged for you, not your voicemail. If they need to move the appointment, the message says so, with the times that suit them.
Ringing round for quotes
A homeowner wants three quotes for a new bathroom and rings the first few numbers they find. Yours answers. The assistant asks about the room, the work and when they want it done, and books a callback with you, so you’re not the firm they couldn’t get hold of.
A call for the electrician, not the plumber
A customer rings the office number asking for the electrician who did their rewire. The assistant works out who they need and puts them through to that engineer with a quick summary first, or books a callback if they’re on a job. Nobody has to stop work to answer the office phone.
Wed 14 OctCallbacks
- 16:00
Job: kitchen rewire
- 18:00
Callback: leak under the bath
Booked by your AI assistant
- median, from enquiry to phone call
- 17s
- of new enquiries called within a minute
- 95%
- support calls handled by AI
- 4 in 5
Pick your trade.
Plumbers, electricians and the rest each get different calls. Pick yours.
The job’s done. The details are waiting.
A summary waiting for you
The name, the job and the postcode, so you know who you’re ringing back.
A callback in your diary
A free slot in your diary, picked with the customer before they hang up, and a text so they know when you’ll ring.
Who to ring first
Each call gets an outcome and a score, so the real jobs sit at the top of the list, above the sales calls.
Questions tradespeople ask.
What is an AI answering service for tradesmen?
A phone assistant that picks up when you can’t. It talks to the caller, takes the job details and books a callback with you, then leaves you a summary. It answers in hours and out, so evening and weekend calls are taken too. Your calls sit in one dashboard, with the outcome of each, ready to export.
Can it book jobs into my diary?
It books callbacks into your diary while the customer is still on the line, and texts them to confirm the time, so you’re not ringing someone who’s at work.
What happens with an urgent job, like a leak?
It takes the address and the details, marks the call as urgent, and can put the caller straight through to you. If someone smells gas, it tells them to ring the gas emergency line. Either way, the details are in your summary.
How quickly does it ring a new enquiry?
Within seconds of the form landing, inside the calling hours you set, while the customer is still deciding who to call. It asks about the job and books a callback with you on the same call.
Can I set it up myself?
Yes. Pick a voice, tell it about your services and your area, choose where callbacks go and test it in your browser. Or, on Growth and Fully Managed, our team builds it for you and connects it to the systems you already use.
Does it work for my trade?
If your calls look like the ones on this page, yes. Plumbers, electricians, roofers, heating engineers and builders each have a page of their own, with the calls their trade gets.
Start with the call you missed today.
Book a demo and we’ll show you how an assistant would take it.