Hand over the calls you can’t get to.
AI assistants that answer your phone, ring new enquiries, take support calls, work through call lists and chat on your website.
Five assistants, each with its own job.
Run one, or several side by side.
Answers your phone
Picks up when you can’t, in hours and out.
- Takes details and answers questions from the information you give it.
- Books a callback in your diary or puts the caller through to you.
- Takes overflow at busy times, if your phone system can pass it on.
Rings new enquiries
Calls new enquiries while they’re still warm.
- Rings web-form and ad enquiries within seconds, inside your calling hours.
- Asks the questions your sales team would ask.
- Books the next step in your team’s diary.
Support line
Takes your first-line support calls.
- Talks callers through common problems, using your own guides.
- Puts callers through to a person, with a quick summary of the call.
- Logs a ticket in your helpdesk.
Calls a list
Works through a list of people who agreed to hear from you.
- Follows up past enquiries and open quotes.
- Calls past enquiries who agreed to hear from you, with a new offer.
- Import your list, pick the days and hours, and start it yourself.
Website chat
Answers visitors on your website, by text.
- Uses the same guides as your phone assistant.
- Can ask for their name and details before the chat starts.
- Styled in your colours, with your own chat title.
Not on the list? Build an assistant for whatever your calls need.
These five are where most businesses start. Set one up for any other call your business takes, or ask us to.
While they’re on the line.
Matches callers to your contacts
Looks up the caller’s number in your contacts and adds anyone new, so each customer’s calls build up in one place.
Answers from your information
Give it your guides, policies and FAQs to work from. When it doesn’t know, it says so.
Transfers your way
Put callers straight through, wait until someone answers, or brief whoever answers with a quick summary first. You choose for each transfer.
Books callbacks
Checks your diary and books a free slot while the caller’s still on the line.
Logs support tickets
Opens a ticket in your helpdesk with the caller’s details and the problem, ready for your team to pick up.
Tue 6 OctCallbacks
- 14:00
Team catch-up
- 16:00
Callback: new boiler quote
Booked by your AI assistant
Ticket#2417
Boiler not firing after a reset
- Caller
- Jo Bennett
- Problem
- No hot water since this morning
Logged by your AI assistant
The call ends. You get the whole story.
A summary
The call in a few plain lines.
Transcript and recording
Read it back, or play it back.
The outcome and a score
How it ended, and a score from 1 to 10 for how it went.
The details you ask for
Picked out of the call, like a postcode or a callback time, and sent on to your systems.
A dashboard
Your calls in one place, ready to export.
Your CRM, updated
The outcome and summary on the right record.
Change it yourself, any time.
Log in and change how it sounds, what it says and where the details go.
A visual call-flow builder
Lay out the greeting, the questions and the transfers on one map.
Your choice of voice
Pick one of ours, or use a custom voice.
Choose the AI model
Pick from the leading models, and switch any time.
UK numbers
A dedicated number for your assistant, bought in your dashboard.
Your team
Invite colleagues into your account.
An API on every plan
Plus webhooks before, during and after each call.
Recordings, kept your way
Keep recordings for 7 days, 2 years or anywhere between.
Test it in your browser
Talk to it yourself before it takes a real call.
Short on time? We’ll build it.
Everything here is yours to set up. On Growth and Fully Managed, our team builds your assistants for you and connects them to the systems you already use, texts to your customers included.
Systems we’ve connected for customers
Zoho CRMNew enquiries in, outcomes and notes back
Zoho DeskSupport tickets
Zoho BookingsCallbacks in your team’s diaries
HubSpotContacts, notes and call outcomes
SalesforceLeads, notes and outcomes
GoHighLevelLeads, notes and appointments
Google SheetsNew enquiries in, call outcomes back
Google CalendarCallbacks booked into your calendar
Cal.comAppointments booked straight in
And many more. Let us know how you’re set up and we’ll help you get integrated.
Start with the call you keep missing.
Book a demo and we’ll show you how an assistant would handle it.